Privacy Policy

Overview

Cause Connect Pte. Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our platform at causeconnect.ai.

Information We Collect

We may collect personal information, including:

• Name, email address, and contact details
• Organization details and role
• Volunteer preferences, activities, and event history
• Billing and transaction data for paid services
• Technical data (IP address, browser type, usage logs)
• Cookies and tracking information

How We Use Your Information

We use collected information for purposes such as:

• Providing and improving our services
• Sending service updates, newsletters, and event invitations
• Detecting and preventing fraud or security issues
• Complying with legal obligations

Cookies & Tracking Technologies

We use cookies and tracking tools to analyze usage, improve our services, and personalize content. You can manage cookie preferences through your browser settings.

Data Sharing & Third-Party Services

We do not sell your personal data. However, we may share information with:

• Service providers (hosting, analytics)
• Payment processors for billing transactions
• Legal authorities, if required by law

Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or misuse. Regular audits and encryption ensure your information is secure.

Your Rights & Choices

Depending on your location, you may have the right to:

• Access and obtain a copy of your personal data
• Request corrections to inaccurate information
• Request deletion of your data ("Right to be Forgotten")
• Opt-out of marketing communications
• Restrict or object to certain data processing activities

To exercise these rights, contact us at support@causeconnect.ai.

Data Protection & Compliance

We adhere to industry standards and regulatory best practices to ensure the highest level of privacy and security.

• DSR Compliant: We comply with Data Subject Rights (DSR) regulations, ensuring users can access, modify, or delete their personal data upon request.
• Privacy by Design: Our platform is built with privacy at its core, ensuring data minimization, encryption, and secure storage of all personal information.
• COPPA Compliant: We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect data from children under 13.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and if significant, we will notify you via email or in-app alerts.